Any questions?

With a solid background in RF design and RF EDA, we are pleased to assist you with technical questions related to our software products.

On this website, we provide technical documents and example files to help you using our software most efficiently. If you have any questions, or ideas for additional documents, please do not hesitate to contact us!

Email support

For email support, please send a problem description in English or German language to: support@muehlhaus.com

If possible, please include your simulation model or a screenshot showing the problem. If you send Sonnet models that have already been simulated, please send the models with results in *.zon file format. This format can be exported from the Sonnet xgeom editor: File > Export > Packed project

For secure transmission, we also support PGP encrypted email.
You can download our public PGP key here: Volker_Muehlhaus.asc

Telephone support

During our business hours from 9:00 to 17:00 local time, you can call us for telephone support at +49 2302 91438-17

On-site training

For customers with a valid update and support contract, on-site training is available on request.
Please contact us for the details!

License requests

Customers with a purchased Sonnet license (not Sonnet Lite!) can request license file renewal here: http://www.sonnetsoftware.com/support/license.asp